Privacy Policy

Last updated: 13 August 2024

This Privacy Policy explains how Carletta N.V. (“we,” “us,” or “our”) collects, stores, and protects personal data each time you utilize our websites, applications, or other digital resources (collectively, the “Service”). By proceeding to use the Service, you acknowledge these data-handling methods and any rights you have under relevant statutes. We rely on certain personal details to operate and improve our offerings, and your ongoing usage indicates agreement with this Policy. This Policy applies to Carletta N.V.’s products and any subdomains under our administration.

Interpretation and Definitions

Interpretation

Capitalized terms hold the meanings indicated below, whether in singular or plural form.

Definitions

For this Privacy Policy:

• Account: A user identity providing specialized functionalities or preferences in our Service.
• Affiliate: An entity controlled by, controlling, or sharing control with another, often shown via ownership or voting interests.
• Company (“We,” “Us,” or “Our”): Carletta N.V.
• Cookies: Small text-based files stored on your device to log session data, user preferences, or analytics information.
• Device: Any hardware, such as a computer, phone, or tablet, used to access the Service.
• Personal Data: Data identifying or associating with a particular individual.
• Service: The websites, applications, or online solutions provided by Carletta N.V.
• Service Provider: A third-party entity assisting us with data processing or technical tasks to enable the Service.
• Third-party Social Media Service: External platforms enabling account creation or login for aspects of our Service.
• Usage Data: Automatically gathered details about how you interact with the Service, including session durations or device metrics.
• Website: The main Carletta N.V. site or sub-sites under our domain.
• You: The user or authorized entity that uses our Service.

Collecting and Using Your Personal Data

Types of Data Collected

We may request identifying details (e.g., name, email, phone number, mailing address) to facilitate user interactions. We also collect Usage Data (IP addresses, OS versions, visited pages) to observe patterns and improve the Service.

Data Sharing

We may share certain data with outside services—such as Firebase, Google Services, Google Analytics— primarily for analytics or performance upgrades, under their respective privacy policies.

Personal Data

Instances of Personal Data can include (but are not limited to):

• Email address
• Full name
• Phone number
• Postal address
• Usage Data

Usage Data

Usage Data typically includes IP addresses, crash logs, device identifiers, or session lengths. For mobile usage, we may note OS details or error reports to bolster reliability and detect technical issues.

Information from Third-Party Social Media Services

When you establish or log in to an Account via external platforms (Google, Facebook, etc.), we process data tied to that account in line with your permissions and this Policy.

Tracking Technologies and Cookies

We use Cookies, scripts, or beacons to keep user preferences, assess Service usage, and enrich functionalities. Cookies may be “Persistent” (stored until removed or expired) or “Session” (erased when the browser closes). Restricting Cookies might limit some features.

Use of Android API

Our application can employ Android APIs for approximate location or device checks. We gather only the minimal data necessary for these features, without sharing it externally unless you explicitly approve. You can manage or revoke permissions in your device settings at any time.

Use of Your Personal Data

We may process Personal Data for various objectives, including:

• Service Operation: Overseeing reliability, diagnosing bugs, and optimizing performance.
• Account Tasks: Providing user-specific options or special privileges for logged-in users.
• Service Requests: Executing orders, product deliveries, or agreements you initiate.
• Notifications: Issuing important updates, system alerts, or new feature releases.
• Technical Support: Resolving inquiries, bug reports, or user feedback.
• Business Actions: Assessing or concluding corporate moves that might involve user data.
• Analytics & Enhancement: Evaluating usage data to strengthen marketing tactics and refine our Service.

We may further disclose Personal Data in certain cases:

• Service Providers: Engaging specialized teams for data handling or user outreach.
• Business Deals: If user info is relevant to forthcoming or concluded mergers, asset transfers, or acquisitions.
• Public Interaction: If you engage in public forums or attach social platforms in the Service.
• Your Consent: If you explicitly permit usage beyond these enumerated contexts.

Retention of Your Personal Data

We retain Personal Data as long as needed to fulfill designated purposes or legal requirements. Usage Data may be kept briefly unless demanded for performance or diagnostic checks.

Transfer of Your Personal Data

Your data may be managed on servers outside your region, adhering to recognized safety protocols. By providing data, you consent to these cross-border transfers in compliance with lawful guidelines.

Deleting Your Personal Data

To learn how to remove your personal info from our active systems, refer to our Data Deletion Guidance. After erasure, some functionalities may cease to function.

Disclosure of Your Personal Data

Business Transactions

If Carletta N.V. merges or sells assets, user data might be included in that transaction. We will inform you of any changes to our policy that result.

Law Enforcement

We may share Personal Data if compelled by law or in answer to legitimate requests by government or regulatory entities.

Other Legal Requirements

We may disclose Personal Data if we judge it necessary to:

• Comply with legal obligations
• Protect our rights or property
• Investigate or prevent misuse of the Service
• Safeguard user or public safety
• Address liability or legal claims

Security of Your Personal Data

We use recognized security methods (e.g., data encryption) to help defend your Personal Data, but no measure is entirely foolproof. We routinely update our protection schemes to limit potential vulnerabilities.

Children’s Privacy

Our Service is not aimed at individuals under 13, and we do not knowingly collect information from them. If you discover a child has supplied us with data without parental approval, please contact us so we can quickly remove it.

Disclaimer for Third-Party Resources

We may reference or link to websites outside our control. We disclaim responsibility for their content or privacy policies, and encourage you to verify their terms before providing personal info.

Changes to This Privacy Policy

We may update this Policy in alignment with evolving legal or operational demands. Significant modifications may be announced via email or a visible notice in the Service. The “Last updated” date above marks the latest revision. Continuing use implies acceptance of the revised terms.

Contact Us

If you have questions or comments about this Privacy Policy, please email: [email protected]